Frequently Asked Questions (FAQs)

How do I create an account?

Click on the Menu Icon (Three horizontal lines) present on the top of the screen in mobile. From the opened Menu in mobile, click on the Login button. If you are on a desktop or laptop, click on Blue rounded Login button on the top right of the screen. Then click on Sign Up at the bottom of the pop up. Enter your Email Id & Password to register for an account.

How to purchase or take a Course?

Click on Courses button in the top menu to browse all courses available in the site's Store. Once you have purchased a Course from the site's Store using your credit card, the course will get added to your My Course Section, which you can access on the left sidebar menu from your Dashboard. Click on the Course image to start the course.

What are Course Packages?

Packages are a collection of courses put together as a package, often for a price that is lower than the combined price of the component courses. For example, droppers (or even new 12th students) can purchased both 11th and 12th class courses in a single package for a better price and a validity period more suitable to them. 

I have issues with Login, what should I do?

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.
If the issue still persists, drop an email to support@arvindchauhan.com with the issue details.

I am unable to access the Course, what should I do?

Please check whether you are using the same email, which was used for account creation and purchasing the course. Check for the course in your My Course section. If the course is still not available, please drop an email from your registered email address to support@arvindchauhan.com with all your details (including your registered phone number).

What computer equipment is required?

Students are recommended to learn using a Desktop computer or a Laptop (even Chromebook should be ok). Mobile phone screen will probably be too small to correctly learn things as JEE level Physics requires lot of formulae, diagrams and long equations to be on display at the same time (for better grasp and retention). This online portal works best on Chrome browser.

How to report an issue not addressed here?

For any other issues, please drop an email at: support@arvindchauhan.com with the complete details.

Launch your GraphyLaunch your Graphy
100K+ creators trust Graphy to teach online
Arvind Chauhan's Online Physics Classes 2024 Privacy policy Terms of use Contact us Refund policy